Refund policy

Last updated November 2026

All sales are final

Our products are digital files delivered instantly. Because a download cannot be returned, we do not offer refunds or returns for digital products once they have been delivered. Each product page lists exactly what is inside before you buy, so you can decide with the full picture.

What we always fix

• Not delivered: you paid but cannot access your files. We will deliver them or refund you.
• Broken or incomplete files: we replace them promptly.
• Charged twice for the same order: we refund the duplicate.
• Not as described: if a product materially differs from its page, contact us and we will make it right.

Your legal rights

This policy does not limit rights you have under the law where you live, which we cannot waive. Where the law gives you a cancellation right that applies to digital content, you agree at checkout to immediate delivery, and where permitted you acknowledge that this ends that right once the download starts.

How to contact us

Email support@dosave.it with your order email and the problem. We reply within two business days. Payments are processed by Dodo Payments, our merchant of record; any refund we approve is returned to your original payment method.